Return Policy We are so confident that you will love our products that we have a 30 Day Return Policy, except for custom orders, rugs larger than 6 pelts and faux furs. There are no returns or exchanges on any custom items and faux furs unless there is a manufacturers defect, or an ordering error on our part. If for any reasons you are not satisfied, just return your purchase within 30 days. You must call 973 743-5858 or email us for return address and instructions. All items returned must be unused, and in their original condition with the tags still attached, (if applicable). Custom made items and faux furs are non-returnable. There are no returns or exchanges on made to order rugs larger than 6 pelts, sheepskin bed covers and faux furs except for a manufacturers defect or an error made, on our part, in processing the order. There is a 15% re-stocking fee charged on returns of made to order items and Flokati rugs. There is no restocking fee on exchanges of made to order items or Flokati rugs. Our Mission We at SheepskinDeals.Com are committed to offering only the Highest Quality merchandise at the Lowest Prices possible, which means Big Savings for you. Shipping Policy All our items, within the Continental US, are usually shipped FedEx or UPS, unless the address is a PO Box. All orders shipping to a PO Box will ship USPS. If an item is not in stock, we will contact you and inform you how long it will be before we can ship your item and with a little patience, you will get exactly what you want. If an express method of shipping is required, call us at 973-743-5858 for additional cost quote. There is an additional $10 flat fee per total order shipping to Canada, Alaska or Hawaii. Our email address is MelodyEnterprise@verizon.net We value any imput, questions and suggestions you may have. |